A simple & user-friendly betting website for Aussies
RealBookie was established in 2020 and as a result, they’re one of the newer players in the Australian bookmaker market. This RealBookie review will aim to discuss what makes them unique and what features are worthwhile. We’ll discuss sports coverage, odds, betting markets, mobile apps and more.
Keep reading to find out more about RealBookie.
| Website: realbookie.com.au | Year founded: 2020 |
| Company:RealBookie | Contact information/Support: betting@realbookie.com.au |
| Sportsbook License & regulation: Racing Victoria. Victorian Commission for Gambling and Liquor Regulation. | Sponsorship Deals: N/A |
| Address/Headquarters: Melbourne, Victoria | Features: Mobile app, Offers, Same Game Multi, Multiple payment methods, Live Streaming |
| Deposit Methods: Credit / Debit Card, POLi, Bank Transfer | Withdrawal Methods: Bank Transfer |
| Apps Devices: Apple and Android | Odds Providers: RealBookie |
| Owner: Mark Sampieri & Chris Lester | |
The mantra at Bettingtop10 is to provide an honest assessment of the pros and cons of any service that we review. Therefore, let’s talk about what RealBookie does well and how it can improve in the future.
Overall, there are some key positives that RealBookie is offering. They have a good range of offers for their customers and they are regularly updated during the year. There’s also an easy to use mobile app, same game multi and live streaming.
On the downside, RealBookie will need to improve its customer support and payment options to compete with the top betting sites in Australia. They also need to reconsider their lack of live betting options as customer demand will be high for this feature.
RealBookie is one of the newest betting sites in Australia having only launched in 2020. But the bookie is backed by the experienced duo of Mark Sampieri and Chris Lester. The pair bring a lot of experience in the betting industry to the table.
The main mission at RealBookie is to give punters a fair go. But it’s fair to say, there’s nothing overly special about what RealBookie is offering. They are simply another number in the Australian betting industry and without major improvements, that will stay that way.
Firstly, they have a good range of racing betting markets and bet types. This covers Australian and International thoroughbred, harness and greyhound racing. There’s even live streaming of Internation racing, which is a unique feature. In addition, there is a form guide that will offer a good amount of data to make an informed decision. On the downside, the odds aren’t great and you’ll generally find better odds at the top Australian betting sites instead. There’s also no live streaming of Australian races or advanced features like cash out.
In terms of sports betting, the theme of simple betting options continues. Sure, they have all the sports you’d expect from a betting site. However, they lack advanced betting markets and if you’re looking for niche sports, they won’t be a good choice. There are also no live betting options, which is a very disappointing aspect for some punters that want to live bet.
Moving into the payment options, there are a few deposit options available and these focus on the most trusted methods that other websites offer. But they’re missing PayPal for deposits and withdrawals. For withdrawing funds, you’ll only be able to select a bank transfer.
In regards to customer support, it’s good but not great. Firstly, there is a good live chat feature and they are very responsive if the chat bot can’t answer the question. But I found their contact page to be very limited. They don’t have a phone number and there’s no Australian office address. So if you have any issues with their service, email is the best way to get in contact.
Betting Variety: ⭐⭐⭐⭐
There’s a good range of sports and racing betting markets that come with acceptable odds & bet types. However, they don’t offer live betting at all, which is quite strange.
Banking Options: ⭐⭐⭐
They have the basics covered. But it would be great to have more instant deposit options, such as PayPal. There’s also only one payment method for withdrawing funds.
Mobile Experience: ⭐⭐⭐⭐
The mobile app was easy to download, loads quickly and contained all the features needed for betting on the go.
Payout Speed: ⭐⭐⭐⭐
While it would be nice to see more than one payout option, 2 business days for a bank withdrawal is an acceptable timeframe compared to the competition.
Security: ⭐⭐⭐⭐⭐
Can’t fault the security features offered by this betting site. They have an SSL, there are links to responsible gambling help and they have trusted payment methods.
Betting Experience: ⭐⭐⭐⭐
The betting experience at this bookie is quite good. The website and mobile app are designed with usability and speed in mind, which helps punters easily get their bets on.
Customer Support: ⭐⭐⭐
While there is a live chat feature, the fact that RealBookie doesn’t display a phone number on their website is concerning. They can only be contacted by email and this can take time to get an answer.
The racing section of the RealBookie is what you’d expect from a simple & small betting site. They have a good range of betting markets for Australian and International race meetings. The homepage of the website is also more focused on racing with next to jump odds for all three categories.
While in the left sidebar, there’s a Racing link that will take you to all the available betting markets for today and the next few days. As this is an Australian betting site, you’ll find the design is geared towards races in Australia. But they do have a tab feature that can easily switch between Australian races and International meetings.
Each betting market has a countdown clock until the race starts which gives a good indication of where to place your bets. When you click on a betting market, you’ll be presented with a familiar design that most betting sites stick to. You have a choice between a few different bet types but nothing overly unique. There are fixed win and place odds along with mid-tote win / place as well. Meanwhile, you can easily place exotic bets, such as the trifecta.
One of the great features of the Racing betting markets at RealBookie is the form guide. It goes into great detail about each runner, such as race history, any comments and how much prize money they’ve won over their career. There’s also a form guide for Greyhounds, which is rare in the industry.
In terms of odds, RealBookie doesn’t bring anything new to the table or would be considered a great provider of top odds. They simply focus on the basics of getting your bet on quickly and easily, which is definitely not a bad thing. This basically sums up the experience at RealBookie. They’re here to bring a simple betting interface to its users and they have achieved this, in our opinion.
It’s rare to find a betting site that doesn’t have good sports coverage. But there are slight differences between each bookmaker in what they offer and at what depth they go to. At RealBookie, they have all the sports betting markets you would expect from a betting site. The markets are also added in good time before an event starts. Let’s discuss the main sports they cover.
During the AFL season, this betting site has a range of betting markets for all games of Australia’s most popular sport. You can also use Same Game Multi and bet on the AFL Grand Final winner as the season progresses.
The NRL season is well covered at RealBookie with updated betting markets for every game of the season. There’s also a future market for the Grand Final winner. As well as a Same Game Multi interface.
Australia’s favourite Summer sport is well covered at this betting site. They have betting markets for the top leagues in the World as well as odds for every match involving the Australian Cricket team.
There are betting markets for a massive range of leagues around the world, such as the EPL and La Liga. It’s also possible to bet on every tournament, like the World Cup or UEFA Champions League.
The NBA season runs from October until May every year and there are plenty of betting opportunities. At RealBookie you’ll enjoy Same Game Multi for every head to head match along with a good range of betting markets.
American Football is popular in Australia and RealBookie comes to the party with betting markets for every game. There’s also Same game Multi and the chance to bet on the Super Bowl winner as the season runs.
Grand slams are the most popular betting events for Tennis, including the Australian Open. There’s also a wide range of betting markets for Tennis tournaments around the world.
RealBookie doesn’t have any sponsorship deals at this time but they’re an approved wagering provider for a wide range of organisations. This includes the AFL, NRL and Tennis Australia.
In a competitive environment, the betting features are a key consideration for punters that are looking for a new betting site. As a result, let’s discuss some of the best features you’ll find while betting with RealBookie.
Same Game Multi has been adopted by the most popular betting sites and it’s also a key feature at RealBookie. It’s available for a wide range of sports, such as AFL, NRL, NBA and NFL. It’s easy to use and comes with good odds.
It’s common for RealBookie to provide offers to their existing customers throughout the sporting calendar. There is a good range of offers for sports and racing. This helps you win more from your bets and adds an extra element to the overall experience.
One of the most unique parts about this betting site is the fact that they do offer live streaming. While they can’t broadcast Australian sports / racing due to licensing agreements, you’ll usually find International race meetings can be live streamed.
Now that we’ve looked at the Racing and sports coverage, it’s time to talk about the specific betting markets and bet types that they offer.
There is a mobile app available for download onto Apple and Android devices. For a small betting site, this is one of their best features and they made sure their app is easy to use. I found it easy to navigate and the app didn’t experience any lag. This is due to the low download size of the app as they’re not packing loads of advanced features into the mobile version, which some betting apps can suffer from.
Instead, they continue the theme of offering a simple betting interface for their clients and we can’t disagree. So they have succeeded in this area.
Now that you’ve created an account with RealBookie, it’s time to talk about the all important money side of things.
In terms of deposit options, there are three payment methods available at the moment. They have the popular credit / debit option along with bank transfer. As an extra instant deposit method, there’s also POLi.
While for withdrawals, they only provide one option and that’s via a bank transfer. The minimum amount is $20.
No matter the industry or service, placing your hard-earned money into a safe and secure online system is a key consideration. That’s why we only recommend betting sites that comply with local legislation.
Firstly, this betting site is licensed by Racing Victoria and regulated by the Victorian Commission for Gambling and Liquor Regulation.
At RealBookie, I found they offered sufficient responsible gambling links and advice. At the bottom of their website, they have a link to gamblinghelponline.org.au and also provide their direct 1800 number. In addition, there’s a page on their website dedicated to responsible gambling and this consists of excellent resources if gambling is becoming a problem.
Furthermore, the RealBookie website has an SSL installed and this protects your information from hackers/scrapers.
Customer support may not sound important but if you run into a problem, it’s good to know that there’s a support channel to provide help.
The first thing you’ll notice at RealBookie is the live chat option, which is available in the bottom right corner of the website. Live chat is now a fairly common practice and it’s good to see that this betting site has adopted it as well. It allows you to start a conversion with a support team member and having a live conversion is much easier than email.
However, I did find their contact us page was lacking a lot of details. They simply offer a direct email address to their customer service team. But if you’re looking for a phone number and would prefer to have a phone conversion, this will be hard to find. So they definitely prefer that customers make use of the live chat service instead.
Learn how to use the most common features at RealBookie in our helpful how to section below!
It’s simple and easy to make an account with RealBookie, let’s discuss how it works. Firstly, click on any link to their website in this review and this should take you to the registration page. It’s a simple two-step sign up process. It will begin by asking for your email, password, username and mobile number. It also asks for your date of birth to make sure you’re over the age of 18, which is a nice security check.
In the next step, the form will ask for your name and address. The address finder is a handy feature. Now, you can complete the process by setting a deposit limit or skipping this altogether.
If successful, the website should automatically log in and you can start adding funds via the payment section in the my account.
Are you wondering how the betting process works at RealBookie? Let’s discuss how easy it is!
Firstly, navigate to the my account section of the website and select “Withdraw funds”. You’ll need to enter a withdrawal amount and this must be over $20. Next, you will select your Bank Name from the dropdown. This includes the top 4 Australian banks by default. But if you’re using a smaller bank, they provide a custom option. To complete the step, you just need to enter your BSB, Account Number and Account Holder Name. The funds should hit your account in a few business days.
No, it’s currently not possible to live bet with RealBookie. There are no live betting odds or markets and they don’t offer a phone number.
There are currently three deposit methods available and they include; credit / debit card, POLi and bank transfer.
At RealBookie, you’ll be able to withdraw money into an Australian bank account. Generally, this will take around 2 business days to process into your nominated bank account.
