Boombet Review

As you’ll discover throughout the course of this review, Boombet has a number of things that make it an appealing bookmaker, but equally has a few areas in which they let themselves down. In this section, we’ll briefly cover some of the most significant strengths and weaknesses of the betting agency.

✔️Boombet Strengths

• Customer service: Some punters are a lot more concerned about customer service than others, but chances are that at some point you’ll probably need it. Boombet has a great customer support platform, with helpful agents available between 8am and 10.30pm every day via live chat, phone, email, Facebook Messenger or Twitter.
• Great fixed odds: This was, for a long time, the primary call to arms of Sportsbetting – Boombet’s predecessor – and it’s carried over to the new site. The racing odds available with Boombet are very good and see them ranked in the top half of bookmakers in Australia, so if you’re a real value hunter this will be a major point of attraction.
• Terrific mobile app: More and more punters are choosing to use mobile apps over websites, with the versatility and ability to use them on the go a major reason for this. Boombet has developed a very high-quality app which is available for both iOS and Android devices, and given the importance of this to many bettors this is one of the best features of the bookmaker.

❌Boombet Weaknesses

• Limited selection of sports available: Though they have a good selection of racing markets and great fixed odds, unfortunately this doesn’t always extend to the sports section of the bookmaker. There are relatively few sports on offer compared to many competitors, with only 15 listed at the time of writing, and though the most common are covered there are very few less popular sports available.
• Average range of markets within sports: On top of their thin selection of available sports is an equally limited range of markets within those sports. You’ll find odds on all of the biggest leagues and events from around the world, but on an individual game in the AFL or NRL there aren’t as many markets as you might expect to find elsewhere.
• No live streaming: Are you someone who likes to watch events directly on your bookmaker’s website after you place a bet? This is increasingly possible courtesy of the broadcast rights to various events which many major bookies have bought in recent years, but unfortunately Boombet hasn’t yet joined the party, and you won’t be able to watch any live events with this bookmaker.

👨‍⚖️Boombet Final Verdict

Every bookmaker has its pros and cons, and what is an important strength to one punter might be irrelevant to another. Whether the aforementioned points act as a deterrent or make Boombet more attractive will depend on the individual punter, but regardless of which you are they stand out as the most notable strengths and weaknesses of the agency.

Boombet’s predecessor, Sportsbetting, was renowned for having a strong focus on racing, and it’s no surprise that this focus has come along for the ride that was the branding change. As soon as you enter the site this is clear, with the next couple of races set to jump sitting across the middle of your screen and the next 25 easily accessible via a nifty scrolling feature at the top. If you want to access even more, simply click on the ‘Today’s Racing’ link on the left-hand side of the screen, or whichever days action you’re after.

If you select a race from the home page you’ll be taken straight to that race’s page, while if you go through the links on the left you’ll be greeted by every race set to jump both in Australia and around the globe in an easy-to-consume layout. From there, simply click on the race you’re interested in to get to that race’s page.

On individual race pages you’ll be greeted by all runners and their odds, and an immediately noticeable point of difference is the specificity of the odds. Rather than being limited to decimals of $0.5 or $0.2 for the shorter priced horses, they are virtually all priced to the nearest $0.05. They also like to ‘take on’ a couple of favourites in each race, meaning if you look hard enough you can typically find some reasonable value, and the overall odds are generally very competitive. You can also select tote prices instead of fixed on this page, while if you’re after exotics like quinellas and trifectas, simply select the appropriate tab above the listed runners.

Boombet doesn’t have much of a race breakdown like many other bookmakers, but they do offer a brief comment on each runner that you can take a look at if you click on the horse’s name. These aren’t particularly detailed and shouldn’t be relied upon too heavily, but it nonetheless can help to give you a little extra information.

All in all, Boombet’s racing selection is very well rounded. Races are very easy to access on both the website and the app, and once you get through to the race you want to take a look at you’ll find odds which are generally fairly reasonable in comparison to most competitors. Sportsbetting always had a focus on racing, and it’s clear that this is the case with Boombet too.

As mentioned, Boombet directs most of its focus towards racing, and though they do offer the most popular sports markets, unfortunately that focus does result in a slightly disappointing offering of different sports. If you just want to bet on one of Australia’s various footy codes, the cricket, basketball or another very popular sport, most people will be able to find enough markets to keep them happy – though there certainly could be more. If, however, your interests lie in the lesser-known sporting events, you might struggle to find them here. Still, the most common sports will be enough for most, and these are some examples of those.

🏉Boombet Australian Rules Football

Aussie rules football is perhaps the most pertinent example of the aforementioned common sports. Sitting near the top of Boombet’s offerings both alphabetically and in terms of both markets offered and popularity, you can find a range of different markets for the AFL, the league’s top sport. You can also find futures such as Premiership winner and Brownlow medallist, while a handful of markets are available for the second-tier leagues such as VFL, SANFL and WAFL.

🏏Boombet Cricket

As the biggest sport around the entire country throughout the summer, it’s no surprise that there are plenty of cricket-related markets on most Australian betting sites, and Boombet is no exception. You can find markets on all Aussie internationals, of course, as well as Australian domestic leagues such as the Big Bash League. Outside of that, you’ll also find odds – albeit a few less markets – on internationals not including Australia as well as major overseas domestic leagues like the IPL.

🏀Boombet Basketball

Basketball must be one of the most rapidly growing sports in the country in terms of popularity, with the NBA enjoying an increasing presence down under and the lovable and much improved Boomers side encouraging plenty of new fans to take an interest in the sport. As a result there are lots of basketball markets on most Australian bookmakers, and that’s the case with Boombet too. Their focus is unsurprisingly on the NBA, but there are also plenty of markets for the NBL and a handful for many other leagues around the world.

🏉Boombet Rugby League

If you’re an Australian sports lover who doesn’t follow Australian rules footy, then it’s likely that rugby league is your thing, with the less globally popular rugby code capturing the attention of much of the north-eastern states throughout the winter time. The primary reason for this is, of course, the NRL, and there are an appropriately hefty number of markets for this league as a result – a number matched only by the State of Origin when that comes around three times a year. There are a handful of other markets here too, most notably for England’s own national rugby league.

🏈Boombet Football

It’s known as the world game for a reason; there are professional leagues virtually everywhere on the planet, and though some stand apart as far more popular than the rest, Boombet still offers markets on a huge number of different leagues. There are many more markets for the big ones such as the EPL and La Liga, but if you take an interest in something else – be it major internationals or the Finland Veikkausliiga, you’ll be able to find markets for it on Boombet.

🏆Boombet Sponsorship Deals

As of the time of writing, Boombet doesn’t have any sponsorship deals with professional sporting clubs

It’s pivotal for betting agencies to have a decent mobile app these days. Where in the past, the website was the only place to go to utilise what they have to offer, mobile apps have gradually been rolled out over the past few years to the point where very few bookies don’t have one. But that doesn’t mean they’re all of the same quality – for every great mobile app there are plenty of other pretty average ones, but Boombet’s is certainly one you can use in place of the website without too much trouble.

Though they had a mobile version of their desktop site for a while, Sportsbetting launched their native mobile app in 2019, and with some adjustments to suit the rebranding to Boombet, the app of this company has remained much the same. Much like the website, it’s straightforward to use and allows you to find what you need to find with relative ease.

We downloaded the app and were pleased to find that it didn’t suffer from any significant issues with lagging, closing unexpectedly or any of the other myriad of issues which seem to plague many lower quality apps. It gives an uncluttered feel, feels generally light and easy to get around on, and enables you to do virtually everything that you can do on the website while you’re on the go.

Both the app and the mobile site virtually mirror the desktop site in appearance, albeit with a few minor differences. These differences aren’t significant, however, and exist purely to ensure that everything fits comfortably onto the screen of your mobile, which is obviously a lot smaller than your laptop or PC.

Overall, the mobile app offered by Boombet is a high quality one, and is a big tick in the favour of the company. It allows punters to be a lot more mobile (pardon the pun) when they want to bet, and also allows customers to deposit, withdraw, check out their account and anything else they might want to do. In fact, it can easily be used as a complete substitute to the website itself, and many will be happy to use it even if they have their computer handy.

Customer support was an area in which Boombet’s predecessor, Sportsbetting, thrived, and there was no reason that wouldn’t carry over to the new version of the site. And that has certainly proved to be the case, with Boombet offering a very good all-round customer service platform which includes a number of different convenient ways to get into contact with a helpful customer support agent.

The easiest of those ways is live chat, which you can access either under the ‘Help’ menu on the left of your screen or by clicking through to ‘Contact Us’ and then selecting the ‘Live Chat’ option. This is an option which is increasingly prevalent among bookmakers, but there are many who don’t yet offer it and it can be a significant omission. It’s presence here is welcomed, because it’s almost certainly the easiest way to quickly resolve any issues you may have.

If you want to speak directly to a person, you can also give Boombet a call. It’s usually not too difficult to get into contact with them, and for the most part their agents are fairly happy to help and have the knowledge to do so. Both phone calls and live chat are available every day of the week between 8.00am and 10.30pm – a fairly generous window, albeit obviously not 24/7 as some other agencies offer.

If neither of these two contact methods appeals to you or doesn’t suit your specific needs, you can also send them an email, which may be more appropriate if you need to attach a document or have a more convoluted question. Finally, you can reach Boombet’s customer support agents through their social media channels, with both Facebook Messenger and Twitter mediums in which they operate.

Overall, the customer support available with Boombet doesn’t disappoint, living up to the high standards set by Sportsbetting before them. The presence of live chat is a big tick, while the availability of customer support agents on the phone as well as the ability to contact them via email or social media makes for a well-rounded customer support platform. Obviously it would be an improvement if they were open 24/7, but nonetheless they operate for more than 14 hours of the day, which is likely the time during which the vast majority of problems will need a resolution.