BlueBet Review

Since obtaining its betting license in 2015, BlueBet has developed into a trusted bookmaker for many Australians. And while it might not boast the status of the biggest betting sites in the country, particularly the overseas-owned ones, regular users of the site know that it has plenty to offer.

Let’s start with what many view as the most important consideration when looking at a betting site; the odds themselves. While BlueBet might not be able to compete with the bookies with the lowest margins in the industry, they do offer very competitive odds across both sports and racing.

In terms of racing, BlueBet has a fairly standard array of offerings. You’ll find win/place markets for all Australian and international races, while you can also bet on exotics such as quinellas, trifectas and quadrellas. BlueBet’s competitive odds also extend to a wide range of sports, with the bookmaker doing a good job of ensuring that fans of all major sports and plenty of minor have more than enough markets to play with.

One area of betting in which they could improve, however, is through the presence of live betting. This has developed into a pretty popular way to bet, but at this point in time BlueBet doesn’t offer live markets. If you don’t bet live this obviously won’t be an issue, but with many punters enjoying this option, its absence with BlueBet might be a turn off for some punters.

For the markets that they do have, however, placing a bet is for the most part made pretty easy with BlueBet. Your options are to use the desktop site or the mobile app, the latter of which is very well-constructed and makes it easy to bet – and more – while you’re on the go.

The desktop site is aesthetically pleasing and generally easy to navigate, though in my experience it can be prone to a few errors at time, most notably with the left-hand menu moving into the middle of the page and blocking many markets and links. This is certainly something that they would want to ensure doesn’t happen often if ever, but despite it the site and particularly mobile app are pretty easy to use.

In terms of payment options, BlueBet sits around the middle of the pack. They don’t have an enormous selection of deposit and withdrawal options but there are enough to satisfy most customers, and the options that they do provide are those that are generally among the most popular – things like credit/debit card and PayPal.

Finally, to customer service. BlueBet positions itself as an Aussie-owned bookmaker with a focus on the punters, and they deliver on that with their customer support platform. It’s a comprehensive platform which includes live chat, a phone number and an email, and when you get into contact with them they are generally very helpful. Pivotally, the live chat function is also available 24/7 – you probably won’t be needing it at 3am in the morning, but this does demonstrate a commitment to the needs of their customers that many other bookies, with only limited customer service hours, don’t show.

BlueBet isn’t and might never be as big as many other bookmakers in Australia, but they do plenty right. They offer solid odds, a good range of markets and great customer support, and while there are some areas for improvement – as there is with every bookmaker – this is a betting site with plenty going for it.

Below, we’ve answered some of the most common questions that people ask about BlueBet.

❔Can anyone join BlueBet?

Not quite. To join BlueBet, you need to be located in Australia and over the age of 18 – if you fulfill those two criteria then you’re good to go.

❔Can I access BlueBet from overseas?

Nope. If you want to bet with BlueBet, you need to be on Australian shores.

❔How many different sports can you bet on with BlueBet?

At the time of writing, there were 22 different sports available to bet on with BlueBet, as well as, of course, all the racing markets. This is, however, prone to variance, with some sports not currently listed popping up when major events are happening and others dropping off when the opposite is the case.

❔Are same game multis available with BlueBet?

Yep. Same game multis aren’t available with every sport or game, but for the major ones you’ll be able to combine various markets within the one game to make a multi bet.

❔How do I sign up to BlueBet?

Signing up with BlueBet is easy. Simply head to the website, click the ‘Join’ button in the top right-hand corner and fill in your details. This process should only take a minute or two to complete.

It’s virtually a necessity for bookmakers to have a mobile app these days, or at the very least a responsive mobile site which punters can use if they don’t want to open up their computer. With so many bookmakers offering a really high-quality mobile experience, it has become almost an expectation among punters that they’ll be able to bet quickly and easily from their mobile – often more easily than they could on their computer. As a result, bookmakers need to adapt to this changing need or they’ll be left behind, and BlueBet has certainly done that.

This Aussie bookmaker has created a mobile app which is available for download for iOS and Android, and which is among the better apps in the industry. It’s very responsive and easy to use, and doesn’t lack for anything that you can find on the actual desktop site. In fact, given that the desktop site can at times be prone to a couple of issues, it’s easy to view the mobile app even more positively.

The app layout is very intuitive, following largely the same layout as the website but adapted to fit on your mobile phone screen. You can easily toggle between sports and racing markets, and find your way to the specific event that you want to look at the odds for without too much trouble.

Placing a bet is easy, too. As you would on the website, all you need to do is click on the market that interests you and it will pop up in a betslip. From there, as long as you’re logged in and have a funded account you can place the bet in no time.

Importantly, it’s easy to do more than just place bets on the mobile app. One feature of BlueBet is their quality customer support, with the live chat available 24/7, and this can also be reached pretty easily on the mobile app.

Another feature of this bookie is that customers can tune into Racing.com events, and this is no different on the mobile app. This means that you can tune into live racing on your phone, and catch the action while you’re on the go.

Overall, the BlueBet app is a really good one. While the website has a little bit of room for improvement, BlueBet have clearly made getting the most out of their app a focus. It’s quick and easy to download and use, and makes it as straightforward as possible to bet on the go with BlueBet.

The racing component of BlueBet’s website is fairly standard in comparison to other bookmakers. The layout is very simple and makes it easy to find the markets you’re after, and all the things that you would expect to be able to bet on are readily available.

To access the racing part of the site, you have a couple of options. The home page will have a couple of upcoming races listed which you can click immediately into, or alternatively you can click on the ‘Racing’ drop-down menu on the left-hand side of the page. This will then give you a list which includes various types of racing.

Click on the one that you want to look at the markets for, and you’ll be taken to a page which lists each and every race set to take place that day. If you want to look at future markets, you can also toggle at the top of the page to upcoming days’ races, or major future races.

The time until jump for each race on the page you’re on is listed, so you can keep an eye on how long you have left to place your bet. To take a look at the available markets for a given race, click on the box which pertains to that race and you’ll be taken through to the race page, which lists all the available markets for that race.

The page you’ll be immediately taken to will have the fixed and tote win and place markets for each horse, as well as a brief race overview and the ability to look at fluctuations and the speed map. The odds available here are typically competitive; not the best in the industry, but far from the worst as well. Up the top of the page, you can toggle through to exotic markets including ‘Quinella’, ‘Exacta’, ‘Trifecta’ and more, while Same Race Multis can also be found up the top.

Just above these tabs is a list of all the other races at the meet that you’re looking at, while above this is the name of the track – a handy feature here which is only available with some bookies is the ability to click on the track name and get a drop-down menu with all other tracks hosting meets that day, making it easy to jump through to a different meeting.

Overall, the racing component of the BlueBet website is a good one. It’s easy to find what you need, the odds are competitive and all the races you’ll need are available

There’s plenty to like about BlueBet, but to attract customers bookmakers need a point of difference to separate themselves from the huge numbers of competitors they have. These are some of the best features of BlueBet.

Same Race/Game Multi

BlueBet enables you to put multis on individual event, meaning that you can combine potential outcomes in one race or one sporting event. In racing, this might include picking three horses to finish in the top four, for example, while for sports it can be a much wider array of things; a bet, for example, on a football game which includes the total points over, a certain team to win, and a certain player to kick a couple of goals. Same game multis are available fairly widely but not everywhere, while same race multis are even more rare.

BlueBet Blog

The BlueBet blog is a fairly comprehensive one, providing previews of upcoming events for a number of sports. The leauges for which you can read previews include the AFL, NRL, NBA, NFL among a few others which pop up when their seasons are in full swing, while you can also read racing previews and tips. This is a nice addition to the BlueBet experience which is only available with a handful of competitors, and while it’s not necessarily ideal to use as your only source of information, it can be interesting to read the views presented on the blog.

Live Streaming of Racing

In the past BlueBet didn’t offer live streaming of anything, but they now have the rights to everything shown on Racing.com. This isn’t as comprehensive a channel as some other bookmakers offer – Sky Racing shows Australian and international races, for example, while Racing.com is only for Victorian races. However, that still includes at least one meet most days of the week, and the ability to live stream these events directly on the website is a feature that not every bookmaker has.

If you begin to use BlueBet with any sort of consistency, invariably you’ll need to get into contact with them at some stage. This could be for a multitude of reasons, but regardless of what it is, ideally you’ll be able to reach someone who can help relatively easily.

There are a handful of contact methods for betting sites which you’ll come across fairly regularly, but while some only offer one or two options and for a limited amount of time during the week, others provide a more comprehensive spread. BlueBet is well and truly in the latter category, and this is one of the best features of the site.

In my experience, the best way to get in contact with bookmakers is through live chat – this is a very quick and easy way to reach somebody, and is generally a sound way to get any queries resolved. It’s not, however, something that is available with every bookmaker, but fortunately BlueBet has it front and centre of their customer support platform. And what’s more, it’s available 24 hours a day, seven days a week, something that only a select few competitors offer.

If you don’t want to use live chat, there are a couple of phone numbers are the simplest way to have a problem solved. They have a few different numbers you can call if you need a hand; there is one specifically for customer service, while another number exists for both racing and sports-related enquiries.

The third option you have for reaching out to BlueBet is an email address. Most bookmakers have these and they can often be a little redundant if there is a live chat as they essentially provide the same service but take longer to get a response, though they do have their place for some problems. If you have a particularly detailed issue, for example, it can sometimes be easier to send a longer email rather than converse directly with someone on live chat. You will, however, need to wait a day or two for a response.

Those three options are the three which you’ll likely be using if you need to get in contact with BlueBet. They do also provide a fax number and PO box, but these would likely only be relevant if you need to send physical documentation or something similar, rather than having a question answered.

Of course, all these contact methods mean nothing if the customer support agents can’t help you out, but from experience, the BlueBet customer service team is generally very willing and able to help.

Overall, the customer support platform which BlueBet offers is a really good one. There are a comprehensive range of ways to get in touch with them, live chat is available all day, every day, and the people with whom you converse when looking for help are generally very helpful. This is one of the better components of the BlueBet experience, and one of the better customer support platforms in the industry.