SunBet
SunBet
4.3

South Africa’s premier playground for online sports betting and Live games

100% Up To R1000 Welcome Bonus
  • Payout Speed
    3.0
  • Bonuses & Offers
    4.0
  • Security
    5.0
  • Software & Games
    5.0
Overall Rating
4.3

TOP FEATURES

  • Cash Out Feature
  • Live in Play Betting
  • Rugby Matches 50% Stake Refund
  • Punter Loyalty Points
  • Great first deposit bonus offer
  • Super-fast resulting
  • Friendly, efficient online assistance
  • Live bet games and live casino (Coming Soon)
  • Long waiting period for withdrawals
  • Bet slip poorly placed
  • No 24 hours customer service

Sunbet Overview

The Sunbet name is synonymous with Sun International Casinos. They have been the brand that South African gamblers have known since the 1980s. They have transferred that knowledge into their online betting site that caters for all punters from the old school horseracing punter to the new virtual sports gambler. Their sportsbook on major sports like football, rugby and tennis make them the premier online bookie in the country. They have great features like the Loyalty Program that rewards punters the more they bet. This is just some of the incredible offers available to punters and don’t just take my word on it, continue reading this unbiased review to see the great offers on Sunbet.

Sunbet Strengths and Weaknesses

Like all punters we search for the bookie who offers everything of the best from customer service to great welcome bonuses. Sunbet certainly fits the bill of a premier betting site and has a a multitude of positives going for it but unfortunately there are also a few negatives that I will take a closer look at in their section

✔️Sunbet Strengths

  • The registration process is one of the easiest I have experienced. It takes a minute and you are registered. There are other verifications to complete before you can withdraw funds
  • The Welcome Bonus of a 1st deposit match of up to R1000 is certainly appealing to new punters. There are T&Cs attached to the bonus but are not as stringent as some other bookies that in have encountered.
  • Sunbet Loyalty Program is the best in the business and you receive MVG (Most Valued Guest) points the more you bet. Registration on the MVG program is simple and completed in a few minutes and then you just bet and reap the rewards.

Sunbet Weaknesses

  • The customer service hours are from 8 AM to 10 PM and this is not ideal especially as betting is on 24 hours although the service from the agent was excellent and my query was resolved instantly.
  • The betslip on the desktop version is not very friendly, the more selections you make the bet slip starts to block the available markets but fortunately this problem does not appear on the mobile version or on the Sunbet app.
  • Sunbet can certainly look at having WhatsApp as a contact option especially after their 10PM cut off for telephonic support

Conclusion

Sunbet may not be perfect but they bring a wealth of gambling knowledge to the punter. They strengths certainly outweigh the negatives. The easy accessibility to the welcome bonus makes it a seamless process for the new punter. Their telephonic customer service was amazing and I had my query instantly resolved

100% Up To R1000 Welcome Bonus

Sunbet Info card

Website: www.sunbet.co.za Year founded: 2013
Company: Sun International: Hotels, Gaming and Entertainment Group Contact information: Telephone. Email, Facebook, Twitter and Live Chat
License & regulation: Licensed by the Western Cape Gambling and Racing Board. Apps Devices: Available for Android Phones and iPhones
Sponsorship Deals: Sunbets sponsors the Sharks rugby team Address/Headquarters: Cape Town,South Africa
Deposit Methods: Direct deposits, credit card, EFT and various voucher methods Withdrawal Methods: EFT tranfers into Credit Card Or Banking Account
Casino Providers: Sun International Casino game types: Poker, Blackjack, Roulette, Baccarat and Dream Catcher
Features:  Cash Out Feature, Loyalty Program and Live Betting  License and regulations: Licensed by the Western Cape Gambling and Racing Board
Owner: Sun International: Hotels, Gaming and Entertainment Group

Sunbet review by Indran Naidoo

The experience at Sunbet for first time users is very welcoming because all the sports are very visible on entry to the site. The desktop is not very cluttered like some other sites and most importantly all their offerings like Bet Games and Virtual games are readily available at the top of the page. I have been a punter on Sunbet for many years and my overall experience has been excellent and have benefited from their promotions and features. The one area that Sunbet has fallen short on its rivals is the live casino games but they have it on the site under the Coming Soon heading which is great news

Sunbet has all the major sports extremely well covered with almost every possible match event covered especially the football markets. The Welcome bonus may not be the market leader but Sunbet makes it quite simple to access the bonus. The Loyalty Program is definitely the best on the market and as I mentioned before I have greatly benefited from it. The MVP points that I accrued from betting on Sunbet eventually grew to the extent that I enjoyed a weekend away at their Sun Hotel absolutely free. No other bookie comes close to matching this reward.

Sunbet’s coverage of all sports is vast and they have one of the largest sportsbooks in the country. My favourite sports are football and rugby and I am spoilt for choice when it comes to the coverage of these sports in particular. Their coverage of football spans across the globe with leagues being covered from Europe to Asia and not forgetting in depth coverage of African leagues especially our local PSL. Sunbet has all local and international rugby markets covered and they have paid particular attention to large sporting events like EURO 2020 and the British and Irish Lions tour to SA.

Their tennis coverage is also superb and has all the events on the ATP and WTA covered. The coverage of the majors like Wimbledon and the French Open is among the best I have seen.  Cricket is also widely covered from the T20 tournaments to the Test Cricket Championships. The only negative aspect is that Sunbet does not always have the markets available for the Early Bird punters. Some sites the odds available a week in advance while Sunbet markets are generally shown three days before the event.

The markets for all sports are vast when available. They have all the normal outright win bets but also have the more obscure market bets like which team will get more yellow cards or which team will get more corners. I must say in terms of their odds, the football odds are great but they don’t offer the best odds on rugby. This is fine I think as  Sunbet’s offer the to return 50% stake if the match ends in a draw far outweighs the not so great odds.

Sunbet Banking Options

Making a deposit at Sunbet

Making a deposit at Sunbet is a breeze and there are many options available to you. The common EFT method or paying through your credit card is available. These methods require a minimum deposit of R50. Sunbet now has joined other betting sites and have the very popular method of using the voucher to top up. The best news with the voucher is that you can top up from as little as R10.

Requesting a withdrawal at Sunbet

This is an area that Sunbet can improve as they only to bank transfers and don’t have the instant cash option like their competitors. The minimum withdrawal amount is R50 Withdrawals can be made by you by completing and submitting a withdrawal request form to Sunbet. A copy of the withdrawal request form is available at www.sunbet.co.za. You have to have your FICA documents (ID and Proof of Residence) verified before you make your first withdrawal.

Sunbet Customer Service

Contacting Sunbet customer service is one of the most pleasant experiences you would have. Their agents are always friendly and very efficient from crediting your account after a deposit to resolving a query about a result. The Live chat feature is also very helpful but still finds it strange that they do not have a WhatsApp number for punters.

Sunbet Mobile

You can download the mobile app for Android and iOS. Sunbet offers an astounding online betting sports experience complete with sophisticated new features that include the likes of Action Bets, Live in-Play events and Cashout. The Mobile App is fast and easy to use making it perfect for betting from sports betting to Lucky Numbers .It doesn’t end there however, as punters  can also immerse themselves in the thrilling world of online gaming with BetGames.

Conclusion

At Sunbet you are assured of being with the most trusted name in gambling. Sunbet’s wealth of gambling experience shines through from their great understanding of punter needs and the generous rewards the more you bet. They certainly are the pinnacle of online sports betting and have extensive markets for sports punters from football to rugby and all other major sports. They also offer Live Betgames for those that fancy Lucky Numbers and other games.

Sunbet Review Overall Rating

Betting Variety  ★★★★★  5/5

Sunbet is  tremendous for punters with an excellent sports book covering almost all sporting events

Banking Options ★★★★ 4/5

The banking options for depositing are great but they need better methods of Withdrawing your winnings

Mobile experience ★★★★★  5/5  

One of the best mobile apps on the market. Excellent speed and user friendly if your are tech savvy or not.

Payout Speed ★★★ 3/5

The withdrawals methods are limited and takes up to 48 hours before you get paid

Security ★★★★★  5/5

Sunbet also uses the latest online security protocols to ensure that your information is strictly safeguarded against any threat.                              

Software & Games ★★★★★ 5/5                     

Their software and speed is  fantastic and Sunbet offers a vast range of games

Betting Experience ★★★★ 4/5                     

The overall experience that I have had at Sunbet has been excellent over the years with Just the withdrawing of funds can be annoying due to the waiting period.

Customer Support ★★★★ 4/5

I have always received fantastic customer service at Sunbet but the only snag is their limited hours that support is offered.

Frequently asked questions about Sunbet

  • Is Sunbet legal in South Africa?

    Yes, Sunbet is wholly South African owned and is licensed by the Western Cape Gambling and Racing Board

  • I qualify for a bonus, when does it get credited?

    Any bonus is automatically credited to your account unless otherwise stipulated in the Promotions' terms and conditions

  • What’s the minimum and amount for a deposit?

    R10 is the minimum amount for a deposit

  • How long does it take to process my FICA documents?

    It may take up to 48 business hours to verify the documentation. You will receive confirmation via your registered email once the process is completed

  • What sports are available with Sunbet?

    There are numerous sports options including football, rugby, cricket and 40 more sports

🎁Sunbet’s Welcome Package

Welcome bonuses have become a standard online betting addition on all the best betting sites. These welcome offers are put in place to attract new customers and extend the reach of online providers. But, these bonuses do actually offer great value to you, too. You’ll be able to claim a matched deposit bonus with ease – giving you bonus funds to take advantage of all the top sports betting markets, and more. Sunbet offers a great welcome offer to new punters where they qualify to get their 1st deposit matched up to R1000. This is not the best Welcome offer but is in line with most other bookies but Sunbet also offers a rewards program from the time you make your first bet.

Sunbet’s Welcome Bonus

1st Deposit Match of up to R1000

How to claim Sunbet’s Welcome Bonus

  • The new punter needs to make a deposit starting from a minimum of R10 up to a maximum of R1000 to claim the Welcome Bonus
  • A customer needs to have wagered their initial deposit plus bonus at least three times (3x). Example: If you deposit R1000 and receive a R1000 bonus you need to wager the total amount of R6000 at least once.

Sunbet’s Welcome Bonus Terms and Conditions

Since the Welcome offer is almost standard with most bookies these days the difference lies in the Term and Conditions of each bookie. Sunbet has amongst the easiest requirements to use your bonus but let’s take a close look at the T&Cs.

  • All bets placed with bonus money at odds less than 5/10 (1.5) will not contribute to the bonus wagering requirement.
  • First deposit match bonus need to be used by the customer within 3 months of it being credited to the customer by Sunbet Proprietary Limited (“Sunbet”). Deposit matching bonuses which are not used by the customer within 3 months from the date of credit thereof will be forfeited and the amount thereof will be removed from the customer’s account.

Additional Welcome Offer MVG Points at Sunbet

  • Sunbet offers you rewards in the form of MVG points. Once you registered as a new punter with Sunbet, you can then do a quick registration to be on the MVG Loyalty Program. The more you bet the more points you. These points are redeemable for hotels getaways and leisure use at selected stores.

Sunbet’s best sports features

Sunbet being part of the Sun International Group of Casinos has the great advantage of having been in the gambling industry for the past four decades although they only entered the online gaming market in 2013. Their meteoric rise in the online market has been through their industry experience and exciting features.  Let’s take a more in depth look into some of these great features that enhance the gambling experience.

 Sunbet’s Cash Out Feature

This feature is starting to become more common with online bookies but Sunbet was one of the leaders in offering the Cash Out. This allows the punter to cash out a bet midway through the selections especially if you are not confident of your remaining teams winning.

Sunbet’s Action Bets

This feature adds a new dimension to Live In Play betting. During a match there will be a Lightning Icon that pops up meaning an Action Bet is available. There will be odds given on match events like who will score next or which team will get the next yellow card. It makes every second an event which is unbelievable fun.

Sunbet’s Sports Coverage

Football is obviously the favourite sport in the country and there are betting markets available for football punters from around the globe.. Customers can enjoy plenty more betting action spread throughout the platform. There’s a lot of rugby union, which includes the Bledisloe Cup, European Champions Cup, Pro 14 and Six Nations among other events like our local Currie Cup. The American sports like basketball and baseball also receive extensive coverage. Let’s take closer look at the most popular sports.

Football⚽

Football leagues from all over the world are covered with promotional features available on the most popular leagues namely our local PSL, EPL, La Liga, and Serie A and the Bundesliga. The major competitions like EURO 2020 and Copa America from around the globe are also available to bet on. There are numerous features and special bets available on every match. Sunbet’s football coverage will have every football punter smiling from ear to ear as they are the premier online bookie offering the largest sportsbook with regard to football. At the time of writing they had 25127 betting options just for football.

Rugby🏉

South Africans are crazy about rugby and Sunbet doesn’t disappoint with their wide ranging coverage of all rugby from the local Varsity Cup to the World Cup. They also offer extensive coverage of Northern Hemisphere rugby like the English Premiership, French Top 14, Pro 14 and the Six Nations. Southern Hemisphere competitions like Super Rugby and the Currie Cup are also extensively covered, I enjoy the fact that rugby markets are available almost a week before the match takes place as some bookies only put out the odds the day before.

Cricket 🏏

Sunbet has the T20 leagues like the IPL and Big Bash league well covered. They have turned the most boring Test Match into a thrill a minute with their action bets where you can predict if the next ball will be a run or a wicket. It has revolutionized the way we watch and bet on cricket.

Tennis🎾

There is a plethora of tennis tournaments happening all year round from the ATP and WTA. Sunbet’s tennis coverage does not end there as they even cover the amateur competitions. The vastest coverage occurs during the Majors and Wimbledon alone has literally over a 1000 betting options which is fantastic for tennis punters.

Lucky Numbers 🎰

Sunbet has been a late comer to the Live Bet Games but like so many other bookies they have found out that the local punter loves the fast paced exciting world of Bet Games. Sunbet offers all the most popular games like Lucky 5 and Lucky 7 amongst others.

Sunbet’s’ sponsorship deals🏆

Sunbet currently sponsors numerous horseracing events and they are also one of the main sponsors of the Sharks rugby team

Sunbet’s Betting Markets & Types of Bets Available

The betting markets vary from bookie to bookie with some sports having excellent odds at certain bookies. I noticed that Sunbet has excellent odds when it comes to football bets but not those great odds on the rugby betting.

Sunbet Betting Markets

Football Betting

  • Sunbet makes it very easy for different types of football bets as they not only have the 3way betting options ( Home, Away, Draw) but also the over/under goals total all on one screen. This is great as you don’t have to open another page each time to make different bets.
  • The odds available are better than most other bookies and the main football betting markets include full time result (match result), correct score, total goals scored, first goalscorer, BTTS( Both teams to score) and winning margin. They also have handicap betting on all matches

Sunbet Betting Types

Rugby Accumulator Betting

  • Sunbet is the best site for rugby accumulators as drawn matches does not mean you lose your bet.
  • If your pick draws the match instead of winning and the remainder of your selection wins, Sunbet pays you 50% of what your original winning ticket was worth. This is certainly a market leading trend by Sunbet as no other bookies offer this.

Sunbet’s Mobile App

I was eager for Sunbet to launch their App and when they did I was not disappointed. The user interface on the homepage is simple to use and the speed of the site is excellent. The best feature was that the bet slip is at the bottom of the screen and not blocking your other selections. This was a problem on the desktop version.

To Download the App just follow these easy steps that takes less than five minutes to complete:

  • Ensure that you change this setting on your device before downloading the app: Settings > Security > Unknown Sources > Allow > OK.
  • Click on the ‘Download’ button below.
  • A pop-up will appear on screen prompting you to begin download process, click “Download”.
  • Once your download is complete, click the “Open” button to access the Sunbet app.
  • Login with your current Sunbet account details and enjoy.

The betting process is straight forward and similar to the desktop version. The viewing of bets is the same as the main site. 

Sunbet Mobile app’s promotions

Unfortunately there are no promotions on the Mobile App at present

Sunbet’s sports bonuses and promotions

We punters are always on the lookout for promotions that bookies offer us and at Sunbet there are a host of other promotions depending on your sport of preference. Some of the football promotion includes the Accumulator Special where if you are one leg out in a selection of ten or more then Sunbet will return your stake.

If you are a rugby punter then Sunbet always has a great promotion for you. If you are one leg out on your rugby selections of five teams and more they will refund half your stake back to you.

Sunbet Banking

Once you open your account at Sunbet then you ready to deposit funds into the account. When I first opened my account years ago at Sunbet there was limited ways to deposit cash into your account but im glad to say they have many more options presently.

Making a deposit at Sunbet

Deposits to your account can be done by card (VISA and MasterCard), Instant EFT or EFT and must be made from an account or credit card in your name.

  • Click on the “Deposit” button and enter the amount you wish to deposit in order to add a new card or to deposit via Instant EFT.
  • Select either Credit Card or Instant EFT.
  • Cash deposits can be made directly at the bank and the reference is your account number.
  • Vouchers can also be used to deposit funds into account.

I used the EFT method and the funds are instantly credited to your account. With EFT and direct deposit the minimum payment is R50. The voucher method is also instant and the minimum amount is R10. This R10 minimum is the lowest amongst all bookies.

Requesting a Withdrawal at Sunbet

This is the one area that Sunbet has not evolved through the years. It takes up to 48 hours for the funds to reflect into your account and no processing of withdrawals are done on the weekends. This could mean you make a withdrawal on a Saturday and only receive your money on Tuesday or Wednesday. This is very poor as other bookies have the instant cash system whereby you can have your funds within hours. This is the tedious and long withdrawal process at Sunbet:

  • The minimum withdrawal amount is R50
  • Withdrawals can be made by you by completing and submitting a withdrawal request form to Sunbet.
  • A copy of the withdrawal request form is available at www.sunbet.co.za.
  • You acknowledge that Sunbet will process withdrawal requests on weekdays (excluding public holidays) only.
  • Subject to these terms and conditions, withdrawals will be processed on the next weekday following the day on which the withdrawal request was received.
  • Funds are in your bank account within 48 hours.

It is important to note that like all other bookies Sunbet needs to verify your FICA documents before your first withdrawal.

Sunbet’s Customer Support

I have dealt with Sunbet service agents numerous times over the years and I have to say their service has been excellent. The agents are well trained and informed and my queries were always resolved efficiently. I have used the different methods of communication that include the Live Chat service, the telephonic support and the Email facility and all were equally helpful. The only snag is that the Sunbet support is only available during limited hours (7.30AM to 10 PM)

There are times that you may require general information and I suggest you look at the Sunbet FAQ on the site as I found it to be most helpful.

Sunbet’s How to

Everything that you need to know about Sunbet can be found in this section from the registration process to depositing and of course how to place your first bet.

🔎How to open an account on Sunbet

These day most online bookies have simplified their registration process and Sunbet is no different. The entire registration process took less than a minute to complete. It is just a single form that needs to be completed (see below). Your basic information like your ID number, Cell Number and Residential Address is required. All personal information is protected with Sunbet’s Latest Online Protocol Software.

Registration process

  • The first step in getting your new Sunbet account is to visit the Sunbet website and click on the Sign Up button to get started.
  • The registration form will pop up.
  • Fill in the simple registration form.
  • Once this is done you are ready to deposit funds into your account.
  • After you make your first deposit, contact Sunbet to immediately claim your Welcome Bonus

🔎How to place a bet at Sunbet

Now it’s the moment that all punters were waiting for, placing the first bet. The betting process is simplified and the site has an easy to use feel about it.

  • All the sports are listed on the top of the page.
  • You simply click on your desired sport and start making your selections.
  • As you select your team your betslip is clearly visible on the right of the page.
  • Once you made your selections you enter a stake amount and click on place bet

It doesn’t make a difference even if you a new punter as the site is user friendly to old and new punters alike.

How to place a bet sunbet

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