As far as sports betting sites go, Betway is known to be one of the most reliable. Boasting some spectacular reviews, the site is known to offer fantastic promotions and have excellent customer service. Additionally, features such as live-streaming, betyourway markets, Betway boosts also enhance the user experience as we have discussed in our Betway review about these and more.

Despite all of this, it is possible for users to face certain issues when trying to log in to Betway. Sometimes, clients may get locked out of their accounts without even knowing what happened. In order to help you through any such issues, we will show you how to circumvent any login issues you may face on Betway.

Common Issues while Logging into My Betway Account

The most common issues you may face while logging into your Betway account are as follows:

  • You may forget your username and password, or you may be trying to access the site from a restricted location.
  • The former problem can be easily overcome if you just click on the “Forgot Login?” option under the Username box.
  • However, if your problem is the latter, then unfortunately there won’t be a way around it. You cannot access Betway from locations that are restricted.

Why Is My Betway Account Locked?

Your Betway account may be locked or closed for a few reasons.

  • The most common circumstance which results in a locked Betway account is delayed verification. According to Betway policy, you have to verify your account within 30 days of creating it. If for any reason you are unable to do so, your account will automatically be closed when the deadline is reached.
  • Additionally, you may also have self-excluded your account. This means you opted out of gambling for a predetermined amount of time to limit the time you spend on the site, and will only be allowed after the period expires.
  • Furthermore, Betway does not allow clients to open multiple accounts. You can only have one Betway account, and if you open more than one by exploiting some loophole, Betway will halt all accounts belonging to you when they become aware of your actions. Following this, you will be asked which one of your accounts you would prefer to keep, with the others being deleted irretrievably.
  • If you forget your username or password, be wary of locking yourself out of your account by typing inaccurate login details too many times.
  • Another circumstance under which your account may be inaccessible is if you closed your account.
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Lastly, you can only access your Betway account in the country that you are registered in. Hence, if you are traveling abroad, you will not be able to access your account without a VPN that routes through the country you are registered from.

What to do if My Betway Account Gets Locked?

There are many ways by which you can unlock or reopen your Betway account. The path you need to take will depend on why your account was locked, to begin with.

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If you had requested to close your account but would like to reopen it, you can send Betway a message through their live chat or contact their customer care via email.
  • If your account was locked due to self-exclusion, there is a period during which it will be locked. This period can vary from a minimum of one day to a maximum of thirty. Once this exclusion period ends, your account will automatically reopen again.
  • If your account was locked because you failed to verify it in time, you can email relevant documents to [email protected] You will need to provide proof of your identity and your address. Only certain documents are accepted for this purpose.
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In order to verify your identity, please email them a scanned copy of both sides of your Aadhaar Card. Alternatively, you can use your PAN card, driver’s license, passport, or voter’s card for verification.
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Please note that the documents you have sent in for verification of your address cannot be older than three months. Additionally, Betway may choose to reject the documents under certain circumstances.
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For instance, if the document is blurred, expired, older than three months, or illegible, Betway will not be satisfied. Similarly, if the information on the document doesn’t match those on your registered account, your documents will be rejected and your verification request declined.

While it’s entirely possible that you may run into some problems, Betway provides easy solutions to deal with any potential issues. As a result, they have managed to build up a reputation for being one of the best in the sports-betting business.

We understand that sports betting can be an unreliable industry sometimes, but some bastions of safe, responsible gambling still exist — and Betway is one of them. Most of the reviews you read about the site will echo the same sentiments, as will any users you speak to.

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